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Privacy Policy

Effective date: 31 March 2026

AxisFlow AI is a trading name of AxisFlow Group Ltd, a company registered in England and Wales. We provide AI automation and consulting services to businesses.

This Privacy Policy explains what data we collect, how we use it, and your rights.
1.

What Information We Collect

We only collect information that is relevant to providing our services or responding to enquiries.

This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you choose to include in messages or forms
  • Basic website usage data (such as pages visited, device type, and browser)
2.

How We Collect Information

We collect information in a few straightforward ways:

  • When you fill out a contact form on our website
  • When you email or contact us directly
  • Through basic website analytics tools
  • Through cookies (see section below)
3.

How We Use Your Information

We use your information to:

  • Respond to enquiries and communicate with you
  • Provide and deliver our services
  • Improve our website and services
  • Maintain internal records of business communications

We do not sell your data or use it for unrelated marketing purposes.

4.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Legitimate interest — to respond to enquiries and operate our business
  • Consent — where you voluntarily submit your details
  • Contract — where processing is necessary to deliver services
5.

Data Sharing

We may share data with trusted third-party providers where necessary to run our business, such as:

  • Website hosting providers
  • Email and communication tools
  • CRM and automation platforms
  • Analytics services

These providers only process data on our behalf and are required to handle it securely.

We do not sell or distribute your personal data to third parties.

6.

Data Retention

We keep personal data only for as long as necessary:

  • Enquiry data: typically up to 12 months
  • Client data: retained for the duration of the working relationship and for a reasonable period afterward for legal and operational purposes
7.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing

To exercise any of these rights, contact us using the details below.

8.

Cookies and Analytics

Our website may use basic cookies and analytics tools to understand how visitors use the site.

This helps us improve performance and usability. These tools do not collect sensitive personal information.

You can control cookies through your browser settings.

9.

Data Security

We take reasonable steps to protect your information using appropriate technical and organisational measures.

However, no system is completely secure, and we cannot guarantee absolute security.

10.

Contact

If you have any questions about this Privacy Policy or your data, you can contact:

AxisFlow AI (AxisFlow Group Ltd)

Email: [email protected]

Website: axisflowai.com